We aim to please! If you are not completely satisfied with your purchase, please get in touch using firstname.lastname@example.org and we'll do our best to help.
You may return any items you are unhappy with in their original condition within 14 days of receipt. We will issue a full refund, excluding the original delivery charge (if applicable). The item is your responsibility until it reaches us, we recommend that you send it by a delivery service that insures you for the value of the item. Delivery charges are only refundable where the item is defective/incorrect.
Please re-package books securely and include a copy of the packing slip. The return address is:
Chequered Flag Publishing, PO Box 4669, Sheffield, S6 9ET, UK.