We aim to please! If you are not completely satisfied with your purchase, please get in touch using and we'll do our best to help.

You may return any items you are unhappy with in their original condition within 14 days of receipt. We will issue a full refund, excluding the original delivery charge (if applicable). The item is your responsibility until it reaches us, we recommend that you send it by a delivery service that insures you for the value of the item. Delivery charges are only refundable where the item is defective/incorrect.

Please re-package books securely and include a copy of the packing slip. The return address is:

Chequered Flag Publishing, PO Box 4669, Sheffield, S6 9ET, UK.